Salary: £26,000 - 30,000 per year Requirements:
* Minimum 2 years’ experience in IT support
* Strong support knowledge of Windows 10/11, Mac OS, networking, hardware repairs, and Office 365
* Familiarity with Active Directory, file permissions, installations, configurations, and printer support
* Excellent communication and customer service skills
* Must be comfortable traveling to multiple sites
* UK Driving License and own car (required)
Responsibilities:
* Provide 1st and 2nd line support for PCs, laptops, iPads, printers, AV equipment, and peripherals
* Troubleshoot issues across Windows, Mac OS, and networking environments
* Manage user accounts, device imaging, and Office 365 support
* Perform regular system maintenance and antivirus checks
* Maintain accurate records via the IT Helpdesk system
* Liaise with third-party vendors and internal teams
* Support users with OneDrive, SharePoint, Teams, and onboarding/offboarding processes
* Travel between multiple school sites as part of daily responsibilities
Technologies:
* Active Directory
* Hardware
* Support
* Office 365
* SharePoint
* Windows
More:
We offer a dynamic and supportive team environment and are passionate about IT and education. Our well-established and growing IT services company has been delivering high-level IT support to the SME and education sectors. We are known for our team-first culture and commitment to development, and we are looking for an IT Technician to support a group of primary school sites across the Swindon area.
Benefits include free onsite parking, a flexible working schedule for school drop-off, excellent career progression opportunities, ongoing training and development, an inclusive and supportive work environment, regular company events, a company pension, sick pay, employee discounts, and 26 days holiday plus bank holidays.
If you find this position interesting and have the relevant experience, we encourage you to apply with your up-to-date CV. We believe in diversity and inclusion in the workplace and are committed to reviewing every application fairly and equally.
At THOMAS Professional, we strive to create an inclusive and accessible recruitment process. Should you require any reasonable adjustments during the application or interview process, please let us know, and we will accommodate your needs. We are acting as an agency on behalf of our client for this position. Our purpose is to pioneer ethical recruitment for a better working world, and we are proud to be a corporate member of the REC, the recruitment industry's leading professional body.
last updated 40 week of 2025