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A well-regarded independent day school in Hertfordshire is seeking an experienced and highly professional Reception & Front Office Coordinator to join its administrative team. This co-educational school is known for its academic excellence, strong pastoral framework and polished operational standards. The front office plays a crucial role in maintaining the school’s reputation for warmth, efficiency and professionalism.
This is a highly visible role, ideal for someone who thrives in a structured and service-oriented environment.
The Role
As Reception & Front Office Coordinator, you will manage the daily operation of the school’s reception area, ensuring all visitors, parents and external partners are welcomed in a professional and courteous manner. You will also provide essential administrative support across departments.
Your responsibilities will include:
• Acting as the first point of contact for visitors and telephone enquiries
• Managing visitor safeguarding protocols and sign-in procedures
• Coordinating incoming and outgoing communications
• Supporting pupil attendance processes and documentation
• Assisting with event coordination, including open days and performances
• Maintaining accurate records and updating MIS systems
• Liaising with staff, students and parents in a calm and professional manner
You will ensure the reception area reflects the school’s high standards at all times.
The School Environment
This Hertfordshire independent day school is set within attractive, well-maintained grounds and benefits from modern facilities. Administrative systems are structured, and the school places high value on communication, organisation and presentation.
The leadership team is supportive and professional, and there is a strong sense of collaboration between teaching and support staff.
The role sits within a well-organised administrative team and offers a stable, respectful working environment.
About You
• Previous reception or front-of-house experience, ideally within education
• Professional presentation and confident communication skills
• Strong organisational ability and attention to detail
• Comfortable using school MIS systems and Microsoft Office
• Calm, adaptable and customer-focused approach
• Understanding of safeguarding procedures
Experience within an independent school environment would be beneficial.
What’s on Offer
• Competitive independent sector salary
• Attractive and professional working environment
• Supportive leadership and structured processes
• Opportunity to contribute to a prestigious school community
• Stable and well-managed administrative team
This is an excellent opportunity for a polished and capable administrator seeking a central role within a respected Hertfordshire independent day school.