About the Opportunity
We are looking for an ambitious and commercially driven National Account Manager to support and grow our National Business Unit. This is a key commercial role, responsible for the day-to-day sales operation as well as the strategic development of a major national retail account.
In this position, you will manage the relationship with the buyer, execute the agreed business strategy, and ensure that account objectives are consistently met. You will work cross-functionally with supply chain, packaging, category, finance and grower teams to align demand and supply, optimise pricing, and deliver excellent service levels.
The role offers the opportunity to contribute to both private label growth and branded development, including supporting the potential launch of the Driscoll’s brand, while using performance data and insights to make category-led, value-driven decisions.
Responsibilities
You are a driven and proactive commercial professional who enjoys taking ownership of an account and building strong, long-term relationships. You are comfortable operating in a fast-paced environment, work well across functions, and are motivated by delivering results for both the customer and the business.
1. Experience in a commercial or customer-facing role, preferably as a National Account Manager or close to Senior NAM level
2. Experience working with retailers; knowledge of fresh produce is a strong advantage
3. Strong commercial and analytical skills with a high level of accuracy and attention to detail
4. Confident communicator with the ability to influence both internal and external stakeholders
5. Proactive, flexible and self-motivated with a clear “can-do” mindset
6. Passion for food and fresh produce, with openness to learning new industries or skills
To be successful in this role, you bring a solid educational background combined with the practical skills and mindset needed to operate effectively in a commercial retail environment.
7. Bachelor (HBO) degree or equivalent
8. Fluent in English
9. Comfortable working with tools such as Excel, PowerPoint and reporting systems
10. Willingness to travel within and outside of the UK
Candidate Profile
In this role, you will take ownership of both the commercial and operational performance of the account, ensuring strong execution while identifying opportunities for sustainable growth.
11. Deliver sales, volume and budget targets in line with agreed account plans, in close collaboration with the Senior National Account Manager
12. Lead weekly price and volume negotiations in line with PBM guidance, ensuring optimal pricing and clear internal and external justification
13. Manage demand forecasting, availability and service levels by aligning customer programmes with supply chain and packaging teams
14. Own day-to-day account operations including order management, performance reporting, issue resolution and customer communication
15. Work cross-functionally to support Supply & Demand processes, customer reviews, internal sales meetings and Acceleration Team presentations
16. Build strong relationships with customers, growers and internal stakeholders while providing market insights through store visits and competitor analysis