About Us
We are one of the UK’s most well established and leading specialists in the manufacture of bespoke doors and frames for the healthcare sector.
Overview
We are seeking a proactive and detail-oriented Internal Sales Coordinator to support our Sales Team in managing and maintaining a healthy, accurate, and high-performing sales pipeline. This is an excellent opportunity for a junior candidate looking to build a long-term career in sales. The role offers hands‑on experience across CRM management, pipeline coordination, and account support, with a clear development pathway into an external, client‑facing sales role.
Key Responsibilities
Sales Pipeline & CRM Management
* Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged.
* Support the Sales Team with day‑to‑day pipeline management, helping to ensure opportunities are progressed effectively.
* Monitor CRM data quality, ensuring the pipeline remains clean, consistent, and reliable.
* Support reporting and dashboard accuracy to enable clear visibility of pipeline performance.
Sales & Account Support
* Deliver comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues to ensure smooth sales operations.
* Assist with the ongoing management of key accounts, ensuring timely follow‑ups and accurate documentation.
* Support preparation for meetings, proposals, and client communications.
Lead Handling & Sales Activity
* Field incoming internal sales enquiries and direct them appropriately.
* Conduct outbound calls on non‑core or lower‑priority project enquiries.
* Qualify and log leads accurately within the CRM system.
Strategic Support
* Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM.
* Ensure all key interactions and updates are recorded and accessible to the wider team.
Tools & Systems
* Utilise tools such as HubSpot, LinkedIn, Lusha, Glenigan, and Door Schedules to support sales activity, research, and pipeline management.
Skills & Experience
Essential
* High attention to detail with strong data accuracy skills.
* Excellent organisational and time management abilities.
* Strong communication skills, both written and verbal.
* Comfortable working with systems, data, and processes.
* Proactive mindset with a willingness to learn and develop.
Desirable
* Experience using a CRM system (preferably HubSpot).
* Previous experience in a sales support, administrative, or customer‑facing role.
* Familiarity with sales processes or pipeline management.
Performance and Development
Performance in this role will be measured through clearly defined KPIs and dashboards within HubSpot, with a focus on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role, typically after a minimum period of 18 months, subject to individual performance and business requirements.
What We Offer
We offer a structured and supportive environment in which to begin a career in sales, with hands‑on training and daily exposure to an experienced and collaborative team. This role provides an opportunity to build valuable commercial skills and develop into a client‑facing sales professional over time.
Renumeration
* Circa £31,000 depending on experience.
* 31 days annual holiday including bank holidays.
* Bonus scheme (after successful completion of probationary period).
* Wellbeing programme.
* Free parking.
* Company events.
* Cycle to work.
* EV salary sacrifice (after successful completion of probationary period).
Eligibility
Candidates must be able to prove their eligibility to work in the UK.
Equal Opportunity
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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