Annual wage £11,648.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday to Friday, 8.00am - 4.00pm. Total hours per week: 35 Expected duration 18 Months Possible start date 21 May 2024 Date posted 01 May 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000248385 Positions 1 available What you will do in your working day Greeting and welcoming guests upon arrival. Providing excellent customer service and assistance to visitors. Managing reception duties, including answering phone calls, directing inquiries, and handling deliveries. Assisting with event preparation and setup, including arranging seating, signage, and equipment. Supporting event coordination by assisting with attendee registration, check-in, and coordination of activities. Assisting with event logistics, such as catering, audiovisual setup, and room layout. Providing on-site support during events, including guiding attendees, addressing inquiries, and troubleshooting issues. Assisting with post-event cleanup and organization of event materials. Maintaining cleanliness and organization of front-of-house areas. Assisting with administrative tasks as needed, including data entry, filing, and document preparation. Demonstrating professionalism and excellent communication skills in all interactions with guests and team members. Following health and safety guidelines to ensure the well-being of all guests and staff. Participating in training and development activities to enhance skills and knowledge in event management and customer service. Collaborating with team members to ensure smooth operation of front-of-house and event support functions. Contributing to a positive and welcoming atmosphere for all visitors and attendees The training you will be getting Level 3 Apprenticeship in Business Administration consisting of the following qualifications: Level 3 in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable) You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. What to expect at the end of your apprenticeship After the apprenticeship, there may be an opportunity for you to advance in the work place or go onto higher education. Requirements and prospects Desired skills and personal qualities Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative Qualifications GCSE or equivalent English (Grade C/4) Desired GCSE or equivalent maths (Grade C/4) Desired