Overview
Analytics Manager – Product Analytics. Work on the inside of one of Europe\'s biggest health & wellness transformations. Lead a high-performing analytics function that powers product development, customer journeys, and digital experience across Holland & Barrett\'s digital platforms.
Our analytics organisation is structured into five verticals: four embedded analytics areas aligned to key business functions, and a central Business Intelligence team focused on cross-functional reporting and performance enablement. Together with our Data Engineering and Data Science colleagues, we make data a strategic lever to achieve H&B\'s goals.
As Analytics Manager in the Omnichannel Analytics team, you will lead the Product analytics vertical—covering Website, Mobile App & retail apps performance. You\'ll manage a team of analysts, set the direction for how data is used across product & tech, and partner closely with product & engineering managers in the product organisation. This is a hybrid role, with 2 days per week expected in our Nuneaton office.
About The Role
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we\'re the largest health & wellness retailer in Europe and a globally trusted brand. Our ambition is to become the world\'s most trusted wellness partner, chosen by over 100 million people worldwide.
What You\'ll Do
* Lead the analytics roadmap for product analytics across the website, mobile app, and in-store digital platforms.
* Manage, coach, and develop a team of mid and senior-level product analysts, with a focus on quality, impact, and career growth.
* Review and elevate analysts\' work, ensuring insights are robust, actionable, and aligned with business goals.
* Partner with Product, Tech, UX, and Marketing to shape priorities and maximise the impact of data-driven decisions.
* Define and track success metrics for product features, user journeys, and releases across digital touchpoints.
* Lead analytics for squads focused on core digital journeys, enabling experimentation, feature optimisation, and UX improvements.
* Oversee delivery of decision-support tools and dashboards in Metabase for A/B testing, UX/UI evaluation, and performance monitoring.
* Own planning and prioritisation across analytics workstreams, coordinating closely with BI and Data Engineering.
* Uphold high standards for analytics output—focusing on clarity, documentation, scalability, and reproducibility.
* Embed insights into key product and tech forums, influencing strategic direction and performance outcomes.
* Leverage a modern data stack including Redshift, BigQuery, Matillion, and Retool to drive efficiency and depth in analytics.
What We\'re Looking For
* Leadership: Proven ability to lead and develop analytics teams, fostering a culture of curiosity, collaboration, and high-impact delivery.
* Embedded analytics: Excels in embedding analysts within product teams, enabling close stakeholder collaboration and driving continuous improvement through data-led decision-making.
* Digital product insight: Strong grasp of ecommerce KPIs, journey health, experimentation frameworks, and UX optimisation.
* Stakeholder influence: Trusted partner to Heads of Product, Product Managers, and Engineering Managers—skilled at shaping roadmaps with data.
* Ops: able to translate business needs into analytical strategy.
* Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and delivering through others.
* Technical understanding: Strong SQL fluency and experience overseeing analytics products built in Metabase or equivalent BI tools (Tableau, Power BI, Looker).
* Communication: Able to distil complex analyses into business-relevant insights and present them credibly across all levels, from squads to exec forums.
* Visualisation: Builds well-structured dashboards in Metabase or similar tools that support ongoing decision-making.
* Team contribution: Mentors peers, drives best practice adoption, and contributes to analytics capability development.
* Collaboration: Works across functions with BI, Supply, Product, and Data teams to land scalable data solutions.
* Education & Experience: You have a degree in a quantitative field such as Mathematics, Economics, Statistics, or Engineering, and 6+ years of experience in analytics—at least 2–4 years in a team management or senior stakeholder-facing role, ideally in a product operations context.
Wellbeing & Lifestyle Benefits
* Health Cash Plan
* Life Assurance
* Incentive Scheme
* Virtual GP
* Private Medical
* FREE at-home blood test kit
* Holiday Purchase option
* Pension Contribution
* Access to ‘Wellhub\' with gyms, studios and wellbeing apps
Discounts & Savings
* 25% Colleague Discount with FREE Next Day Delivery
* Exclusive Discounts from a wide range of partners
* £/€50 Annual Product Allowance to spend in store
Learning & Development
* Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
* AND MORE!
We\'re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\'re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Our selection process is designed to be thorough, transparent, and aligned with the role. It includes a short assessment, role-specific questions, an interview with the Hiring Manager, a case study, a follow-up review, and short conversations with team members to assess team fit and working style.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
* Industries: Wellness and Fitness Services
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