Salary: £27,000 - 32,000 per year Requirements: Experience in IT support roles Strong knowledge of Microsoft 365 environments Proficiency in troubleshooting Windows desktop and server issues Experience managing users, permissions, and policies within Active Directory / Entra ID Familiarity with networking issues Ability to escalate and collaborate with senior engineers on complex issues Experience assisting with onboarding projects, migrations, and hardware deployments Capable of providing both remote and onsite support as required Exposure to Intune, Azure, and backup technologies Responsibilities: Support users across Microsoft 365 environments Troubleshoot Windows desktop and server issues Manage users, permissions, and policies within Active Directory / Entra ID Address networking issues Escalate and work alongside senior engineers on more complex issues Assist with onboarding projects, migrations, and hardware deployments Provide both remote and occasional onsite support where required Technologies: Active Directory Azure Hardware Support Microsoft 365 SMB Windows Office 365 Cloud More: We are a growing IT Services business located in Chesterfield, Derbyshire, seeking to add an IT Support Technician to our team. Our environment provides exposure to a diverse range of tasks rather than limiting responsibilities to basic troubleshooting. We support a mix of SMB and mid-sized environments, catering to individuals who appreciate variety and aim to enhance their technical skills across Microsoft technologies, networking, and infrastructure. In return, we offer a supportive technical environment, exposure to project work, and genuine opportunities for progression as our team continues to grow. last updated 20 week of 2026