This is Millets. Made for Adventure. Built for Everyone
Millets has always been about making the outdoors part of everyday life. From family walks and weekend camping trips, to first hikes and fresh-air escapes, we’re here to help people get outside — easily, confidently and without fuss.
We offer practical, reliable kit always at great value, chosen to work for real life outdoors. The kind of gear you can trust, whether you’re just starting out or getting back to what you love.
Our teams are friendly, down-to-earth and ready to help. We believe in being approachable, sharing knowledge simply, and making sure everyone feels welcome. If you enjoy helping people take their next step outside — big or small — you’ll feel right at home at Millets.
This is your moment. This is Millets. Are you in?
Role Overview
At Millets, we don’t just sell outdoor products — we help people get outside and make the most of their time outdoors. As a Store Colleague, you’ll play an important role in delivering a welcoming and helpful in-store experience every day, supporting customers to feel confident and ready for their next activity.
You’ll bring energy to the shop floor by greeting customers, keeping displays well presented, replenishing stock, and maintaining high service standards. With a positive approach, strong teamwork, and an interest in outdoor products, you’ll help keep the store running smoothly and reflect the standards we’re proud of.
Key Responsibilities
· Welcome customers with confidence and enthusiasm, offering friendly support and helping them find the right products for their needs.
· Use in-store systems to check stock, share product options, and support the full customer journey.
· Keep the shop floor clean, organised, and well stocked — ensuring displays are clear, tidy, and easy to shop.
· Support day-to-day store tasks, including till duties, replenishment, and following all safety and store procedures.
Skills & Experience Required
· A positive, enthusiastic attitude suited to a fast-paced, customer-focused retail environment.
· Strong communication skills, with confidence engaging customers and working as part of a team.
· Willingness to learn, take on new tasks, and build product knowledge.
· Flexibility to work a variety of shifts, including weekends, evenings, and busy trading periods.
Desirable Attributes
· Interest in the outdoors and Millets product range.
· Proactive approach, confident in speaking to customers and supporting sales opportunities.
· Good attention to detail, ensuring the shop floor is always well presented.
· Self-motivated, with a desire to learn, develop, and progress.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate diversity and strive to ensure that everyone — regardless of background, identity, or lived experience — can thrive and contribute.
As part of our growing business, you’ll be encouraged to focus on what matters most: delivering great customer experiences, supporting your team, and developing your skills. We’re always looking for people who want to grow and make a positive impact every day.
We know our employees play a huge role in our success and, in return, we offer some great benefits:
· Incremental Holiday Allowance
· Staff Discount on qualifying purchases across Group retail stores and online
· Exclusive Colleague Bike Discount scheme
· Discounted Gym membership
· Personal development opportunities
· Access to Apprenticeships and accredited qualifications
About JD Group
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse teams operate across a range of well-known brands in multiple international markets.
Listed on the London Stock Exchange since 1996 and a FTSE 100 member since 2019, JD Group continues to expand in the UK and globally, driven by innovation and opportunity.
Our vision is to become the world’s most trusted and dynamic omni-channel retailer across sport and outdoor markets. We welcome people from all backgrounds to join us in shaping this future.