Job Description
Location: Salford, Greater Manchester (Hybrid working – at least 2 days a week in the office, with high levels of flexibility to be in the office more when required)
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Salary: Competitive
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About Salix Homes
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At Salix Homes, we are not just about providing homes, we are about creating communities. As we celebrate our 10-year anniversary, we are proud of our journey as a not-for-profit housing association managing over 8,000 homes across Salford. Our commitment to quality and customer satisfaction has earned us a C1 grading under the new Consumer Standards, a mark of excellence that reflects our dedication to safe, high-quality homes and responsive services.
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We are growing, we are innovating, and it is an exciting time to join us.
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We’re looking for an Executive Director of Customer and Landlord Services to join our Executive Management Team and help lead this next chapter.
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In this role, you will play a key part in ensuring we continue to deliver exceptional services while embracing new challenges and opportunities.
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Key responsibilities will include:
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1. Lead our customer and landlord services, including housing management, planned and reactive maintenance, and customer safety.
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2. Ensure compliance with the Regulator of Housing Consumer Standards and the Re...