Senior Property Manager Salary: Up to £55,000PA Type: Hybrid working, 2 days in the office, 3 days from home As a Senior Property Manager, you will be playing an instrumental role in the company as the responsible person for a portfolio of diverse estates in London and the Home Counties. We are looking for someone that is good at forming and maintaining strong relationships and someone that understands the importance of customer service. It is a requirement of this role that you have your own car for visiting your allocated estates. Expenses will be reimbursed. Role Overview This role is ideal for a proactive, experienced property professional ready to take ownership of a diverse portfolio of complex residential developments, including new builds, high-rise buildings, and estates requiring Building Safety Act (BSA) compliance. You will act as the main point of contact for your clients, delivering exceptional service while managing day-to-day operations, budgets, compliance, and strategic planning. Key Responsibilities Manage a portfolio of complex residential sites, including high-rise and mixed-use buildings Conduct regular site inspections and ensure high standards of maintenance, repair, and presentation Take full ownership of day-to-day operations, including resident queries, issue resolution, and contractor management Ensure compliance with the Building Safety Act (BSA), including: o Maintaining or contributing to the Golden Thread of information o Supporting the preparation of Safety Case Reports o Monitoring and acting on Fire Risk Assessments and building safety actions o Liaising with the Building Safety Regulator (BSR) and engaging residents Oversee on-site staff or third-party contractors, ensuring service levels are met and reviewed regularly Prepare and manage annual service charge budgets, track expenditure, and review financial reports Lead or support Section 20 consultations and major works projects Build and maintain strong, professional relationships with RMC/RTM directors, leaseholders, and freeholders Attend AGMs and board meetings, often off-site and occasionally outside of standard hours Maintain accurate property records, compliance logs, and produce regular management reports Collaborate with other departments and external consultants (e.g., surveyors, legal teams, insurers) as needed Essential 35 years minimum experience in residential block management Experience managing high-rise, new build, or complex sites Strong understanding of leasehold legislation, health & safety, and the Building Safety Act Proven ability to manage service charge budgets, contractors, and major works Strong client focus and ability to manage stakeholder relationships effectively Desirable MTPI or RICS qualified (or working towards accreditation) Knowledge of fire safety legislation, cladding remediation, and BSA reporting duties Experience with Safety Case Reports or managing Higher-Risk Buildings (HRBs) Ability to work flexibly, including occasional site visits outside normal office hours Company benefits: Work from Home Allowance 3 days per week Flexible start and finish times to help reduce commute times Private Healthcare cover Critical illness cover Life Insurance cover Income Protection cover Medical Cash Plan (including dental, optical and low-cost everyday medical expense cover) Staff Council for making key workplace decisions Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.