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Investigation officer

Dundee
Dundee City Council
Investigation officer
Posted: 24 August
Offer description

Salary: £30,738 - £33,367 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 37 hours per week

Work From Home: Hybrid


Job Description

Working in a hybrid style, based at home and The West District Housing office, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact Holly Anderson on 01382 307352 or email holly.anderson@dundeecity.gov.uk


Requirements

You will have HNC/SVQ3, or equivalent, in a relevant subject area.


Responsibilities

You will be part of the Antisocial Behaviour Team to liaise with main partner agencies including Police Scotland, SARC, Community Safety Team, Tenancy & Estates and Homeless Services with a view to identifying emerging issues from within Dundee City boundaries and providing a suitable response; carry out enforcement action as required; facilitate and manage formal mediation sessions as required; deliver Community Education regarding antisocial behaviour within city schools and other educational facilities as requested.


The Individual

You will have experience of working within the social housing sector and significant experience of carrying out investigations and/or enforcement roles within a public authority. You will have knowledge of Antisocial Behaviour legislation, housing legislation, and data protection legislation. Experience of applying guidance and legislation to make decisions, managing a demanding caseload, implementing problem-solving techniques to achieve positive outcomes, dealing with challenging behaviour and situations, and building and maintaining multi-agency working relationships is essential.

You will also have excellent oral and written communication skills, customer care skills, organizational and interpersonal skills, and problem-solving skills. Experience with IT Management Systems and Microsoft Office Software is required. A flexible approach and willingness to work out of hours on a rota basis are necessary. A current driving licence and access to a vehicle are essential.

This post is considered Regulated Work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Dundee City Council.

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