JOB DESCRIPTION
1. Ensure that the Company vehicle allocated is maintained in a roadworthy and clean condition, documenting appropriate checks and reporting any faults immediately.
2. Assist in loading assembled orders onto vehicle ensuring that the payload is within the limits for the vehicle and that the permissible axle weights are not exceeded and that goods are safely loaded for transportation and delivery
3. Ensure duties are carried out within legal requirements complying fully with the requirements of the Company Operators Licence.
4. Ensure all scheduled deliveries are completed on time, in full on a daily basis, utilising the relevant route planning tools
5. Deliver to customers as directed and assist with unloading and taking to final delivery point as requested. Report any problems with delivery sites.
6. Ensure that all POD paperwork is correct and authorised.
7. Present a professional image to the customer, be pleasant and courteous at all times and comply with company dress requirements.
8. Report any accidents immediately
QUALITY OF WORK
Demonstrate a high degree of attention to detail, thoroughness, and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks
TEAM WORK
Ability to establish and maintain working relationships with others.
Contributing work and effort to group performance to meet agreed objectives and achieve team success
Excellent customer service
COMMUNICATION & INTERPERSONALSKILLS
Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously.
CUSTOMER FOCUS
Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation. Demonstrates an understanding of the needs of internal and external customers. Ensures actions of self and others meet or exceed customer requirements.
INITIATIVE
Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self reliant.
HEALTH AND SAFETY AWARENESS
Understands the importance of complying with health and safety procedures and reporting risks. Compliance with legal requirements and Company policy relating to vehicle usage.
PLANNING & ORGANISATION
Adapts to changes and uses resources effectively. Arranges work schedules and prioritises work to meet deadlines.
FLEXIBILITY
Willingness to work extra hours or help out in areas outside of role. Use of initiative to ensure tasks are completed.
QUALIFICATIONS & EXPERIENCE
Driving Licence C1 Category
Driver Digital Driver Card
Driver Qualification Card
Satisfactory driving record
At least 12 months experience of a similar role