Hire Desk Controller Location:Glasgow Hours:Monday to Friday Salary:£25,000 £31,000 per annum (depending on experience) Are you an organised, driven professional with a passion for customer service and logistics? An exciting opportunity has opened up for a Hire Desk Controller to join a leading name in the plant and equipment hire industry. This is your chance to become an integral part of a high-performing, supportive team in a fast-moving environment. What Youll Be Doing: Managing inbound enquiries for equipment hire via phone and email Accurately processing hire orders and ensuring all details are captured correctly Coordinating closely with customers, drivers, and depot staff to guarantee timely deliveries and collections Liaising with the workshop to confirm equipment availability and turnaround times Providing clear, friendly, and professional responses to customer queries Maintaining up-to-date records and supporting the smooth running of daily operations What Were Looking For: Previous experience in a similar role, ideally within the hire, plant, or construction sector Excellent customer service and communication skills Exceptional attention to detail and a high level of organisation Confidence using computer systems and industry-specific hire software Ability to multitask effectively and remain composed under pressure Whats In It For You: A competitive salary package tailored to your experience Monday to Friday working hours no weekend shifts Genuine opportunities to develop and progress within a respected industry leader A collaborative team environment where your contribution is recognised and valued Full training and ongoing support to help you thrive in your role If youre looking for a role where no two days are the same and youre ready to make a real impact, we want to hear from you. Apply today or get in touch with Abi at Kemp Recruitment on 07738 268568 for more information.