Job Description We are looking for a Senior Desktop Engineer to support the abcam digital workplace team through a period of change and growth. This is an exciting opportunity for someone to contribute in the following areas; Provide remote and deskside support for desktop hardware, software, and peripherals. Troubleshoot and resolve complex technical issues related to desktop systems and applications. Administer user access and privileges as part of the JML process Collaborate with IT teams to design and implement efficient desktop solutions. Mentor and guide junior support engineers, sharing knowledge and best practices. Manage and maintain desktop infrastructure, ensuring optimal performance and security. Implement and enforce IT policies and procedures. Stay abreast of emerging technologies and recommend improvements to enhance efficiency.