Overview
Fraud Strategy Product Associate role at JPMorganChase. International Consumer Banking (ICB) is at the heart of JPMorgan Chase & Co.'s expansion of the Chase Brand into new markets, including Chase UK and Nutmeg. The team focuses on developing innovative digital products and experiences, with a emphasis on engaging, relevant, and contextual content to drive personalized customer experiences.
About The Role
International Consumer Banking (ICB) is at the heart of JPMorgan Chase & Co.'s expansion into new markets. We are looking for intellectually curious, honest, passionate, and hungry individuals who are motivated to use and expand their skills within a new and exciting venture. The Fraud Strategy Function leads the first line of defense for fraud risk, owning the fraud strategy and control framework across all products and channels. The role sits within a specialist fraud team to ensure transaction monitoring and controls are optimized to reduce fraud risk while maintaining a high-quality client experience.
The Fraud Strategy Function
The Fraud strategy function leads the 1st line of defence business for fraud risk, including ownership of the fraud strategy and control framework across all products and channels. Working inside a specialist fraud team to ensure transaction monitoring and controls are optimized to reduce fraud risk whilst ensuring first-class client experience.
Fraud Product Focuses On Four Areas
* Working with the Product and Engineering Squads to optimize Fraud Capability through continuous transformation
* Working with Analytics on the Implementation of rules and strategies in the fraud monitoring systems
* Working with the 2nd line fraud risk teams to ensure models, rulesets and strategies are effective
* Sharing best practice across JPMorgan Chase & Co.
Role Responsibilities
* Delivery of an end-to-end digital fraud decisioning strategy that optimizes fraud detection and client experience using fraud scores and rules across a range of vendors and fraud vectors
* Drive fraud strategies using data from multiple fraud prevention vendors to enhance decisioning capability and protect customers and the firm
* Own a Detection and decisioning strategy ensuring key data fields flow into the fraud monitoring system to optimize strategy and rulesets
* Identify future fraud risks driven by product or channel development and mitigate them through appropriate strategies
* Collaborate with product teams, payments, engineering, technology, and risk to keep key partners informed of fraud strategy impacts
* Communicate effectively across teams and demonstrate end-to-end understanding of fraud strategies
* Collaborate with business, technology, product management, operations management, legal, compliance, risk, audit, and technology control functions to drive engagement with the fraud prevention program
* Understand innovation and operational impacts of managing digital fraud detection with multiple input data points from vendor systems
* Monitor and optimize model performance by working with the Risk Models team
* Act as a fraud subject matter expert for the SME Business and share best practice across the firm
Qualifications And Experience
* Bachelor’s degree or equivalent experience required, ideally in a science, computing, engineering or mathematics-based subject
* Experience in a first or second line fraud role, in a policy, strategy or analytics specialism, with knowledge of SME
* Experience delivering in an agile environment
* Experience with authentication strategy and tools (behavioral biometrics / device intelligence)
* Experience in management/optimisation of fraud prevention tools (e.g., Sira/Hunter, ThreatMetrix, Falcon, Arcot, RSA, FeatureSpace ARIC, and behavioral biometrics vendors)
* Exceptional problem-solving and analytical skills; ability to synthesize large data sets and propose creative solutions
* Ability to solve problems from first principles and address user needs innovatively
* Excellent written and verbal communication skills with the ability to influence business leaders
* Strong networking and collaboration skills; relationship-building capability
* Ability to work autonomously, adapt to shifting priorities, and operate in a fast-paced, results-driven environment
* Vendor management – ability to understand vendor offerings and integrate into the technology stack
* Ideally, a background in banking or consumer products with clear interest in innovation and technology
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes and provide reasonable accommodations for religious practices and beliefs, as well as mental health or disability needs.
Our Digital team is dedicated to creating innovative products and experiences that help customers access, share, and control their financial data to make smart decisions. The team adheres to our data sharing principles of security, customer control, privacy, and convenience.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
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