Customer Relations & Logistics Team Leader
Gatwick
Monday to Friday - 8:00am to 5:00pm
£38 - £40,000 DOE per annum
Lloyd Recruitment are excited to offer an opportunity and growing international distribution company based near Gatwick.
They are seeking an enthusiastic and experienced and proactive Logistics & Customer Relations Team Leader to oversee customer operations and support business functions across both environments.
This is an interactive leadership role suited to someone who enjoys managing a team of 8 with intent to expand, coordinating international shipments, and working collaboratively across departments to ensure excellent service delivery and operational efficiency.
Key Responsibilities
1. Manage customer orders from initial enquiry through to delivery across UK and European markets
2. Lead, motivate and support a team of 8 across all operations
3. Liaise closely with the Warehouse Manager, Managing Director, and Logistics & Operations Manager to ensure smooth daily operations
4. Coordinate packing, invoicing, dispatch, and shipment scheduling
5. Handle customer enquiries, returns, escalations, and after-sales support professionally and efficiently
6. Organise and monitor UK and European courier and freight shipments
7. Maintain accurate customer records and CRM u...