Job Description
Role Title: Aircraft Dispatcher\n\nLocation: Gatwick Airport\n\nPay: £29,386 - £32,000 DOE\n\nShifts: 4on 4 off 12hr shifts (1 week of (Apply online only) & 1 week of (Apply online only))\n\nRole Purpose: \n\nCoordination of all functions required, enabling the safe, on-time departure of aircraft within their scheduled turnaround times in accordance with the Ground Operations Manual or other airlines Ground Handling Manuals. To be part of a dynamic team in daily operations, responsible for ensuring the airline products are delivered consistently and in line with service level standards set for both on-time and station performance.\n\nThe Role:\n\nResponsible for a safe, secure & correct aircraft arrival/departure from its parking stand to push back. This includes overseeing the safety of the entire operation on the ramp area, involving all staff and third parties.\n\nDelivering high standards of On-Time Performance (OTP) and ensuring that company timelines for turnarounds are met in compliance with the Time Precision Scale.\n\nComply with directives set by both DFT & CAA.\n\nCoordinating the safe and timely delivery of all services to the aircraft at the request of the crew or engineers.\n\nResponsible for ensuring that a FOD check has been completed before arrival and the aircraft guidance system is activated if safe to do so (If Applicable).\n\nFoster and enhance the relationships between staff, the airport and contracted service providers to deliver outstanding customer service.\n\nResponsible for ensuring airline products are delivered consistently to demanding service level standards and on time performance standards.\n\nAssisting with disruption management and communicating the status of the aircraft they are responsible for.\n\nTo understand delay coding and use it effectively, passing any delays to the Load Control Department.\n\nOps and Load Control Oversight.
Loadsheet preparation.\n\nYou will read and sign the latest SOP's and memos.\n\nBe Presentable/Neat and tidy at all times.\n\nYou will be expected to uptake normal ramp duties when not dispatching\n\nEssential Skills/Experience:\n\nYou will be well organised, have meticulous attention to detail and accuracy, be able to work on your own initiative to specific deadlines and have the ability to recognise and deal with challenges promptly and efficiently.\n\nYou will have the ability to work within a pressurised environment and be flexible enough to adapt to changing demands/circumstances.\n\nYou will be a team player with strong interpersonal skills.\n\nYou will have ability to influence, negotiate and communicate effectively at all levels.\n\nBe well organised with good attention to detail.\n\nBe proactive in approach to all responsibilities with the ability to work on your own initiative and to specific deadlines.\n\nAbility to recognise and deal with challenges promptly and efficiently.\n\nDemonstrates qualities of self-motivation and professionalism, with the ability and willingness to take on extra responsibility.\n\nProven ability to work under pressure and tight deadlines.\n\nExcellent interpersonal and communication skills.\n\nFlexible approach to working hours as necessary.\n\nDesirable Skills/Experience:\n\nBasic IT Skills\n\nAn interest in Aviation\n\nGood Numeracy Skills Professional and/or regulatory requirements:\n\nClear Police check and Drivers Licence\n\nFull 5 year History\n\nReferences\n\nAll about you:\n\nFriendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role. You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change. A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company