Role: Conveyancing Operations Manager (Hybird wortking) Salary: £55,000 - £65,000 Bonus Benefits: Private Health 25 Days Holiday Statutory Leave, Contributory pension scheme CRA Consulting are delighted to be recruiting on behalf of a highly respected Sheffield-based law firm for the appointment of a Conveyancing Operations Manager. This is a senior leadership role within one of the region's most established property teams, offering long-term security, hybrid working, and the chance to make a real impact on the future direction of the department. The Firm This award-winning practice has built an enviable reputation in residential conveyancing, recognised nationally for service quality and client care. With decades of success, strong financial backing, and a consistently high volume of work, the firm offers exceptional stability - they have never made redundancies during challenging economic times. Staff wellbeing, progression and retention remain central to their culture, with many team members having been with the business for over 10-20 years. The Role As Conveyancing Operations Manager, you will play a pivotal part in driving the performance and efficiency of the department. Working closely with the firm's leadership team, you will lead day-to-day operations, implement strategic improvements, and ensure service excellence across the board. Key Responsibilities include: Leading and overseeing the delivery of all residential conveyancing services, ensuring SLAs are consistently achieved and exceeded. Implementing operational process improvements, technology solutions and change initiatives to maximise efficiency and client satisfaction. Managing and inspiring a high-performing team, providing training, coaching and career development opportunities. Monitoring departmental performance, improving conversion rates and proactively managing pipelines. Driving initiatives to continuously improve the client journey, ensuring a first-class experience at every stage. Handling escalations and complaints with professionalism and efficiency. Partnering with senior stakeholders on strategic growth, compliance, and risk management. The Candidate We are keen to speak with professionals who can demonstrate: Proven leadership experience in a Residential Conveyancing environment (Team Leader, Operations Manager or similar). Strong technical knowledge of conveyancing processes and compliance requirements. A track record of delivering operational improvements, business efficiencies and successful team management. Excellent communication and influencing skills, with the ability to unite teams and drive results. Commercial acumen and an understanding of the UK conveyancing landscape. A genuine passion for delivering exceptional client service. The Package Salary: £55,000 - £65,000 (DOE) Annual performance bonus 25 days holiday statutory leave Private health cover Hybrid working (Sheffield office home) Contributory pension scheme This is an outstanding opportunity for an ambitious operations leader to join a forward-thinking, established law firm where you will be at the forefront of shaping the conveyancing function for years to come. For a confidential discussion about this role, please contact: Robert Addy T: 0114 2418030 M: 07378 123456