As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.
How to apply
* Reference: 509196
* Work Type: Full time
* Locations: Merthyr Tydfil
* Area: Customer & Community (Support)
* Categories: Support: All Support roles, Support: Homelessness / Risk of homelessness
We are recruiting a Full-time, permanent Scheme Support Officer to join our Supported housing service in Merthyr Tydfil. This service provides emergency accommodation to those who are experiencing homelessness.
Overview
What is great about this role?
Garth Villas is a 10-bed supported accommodation service for individuals who are homeless. The service gives opportunity for our customers to engage in support and gain independence in preparation to manage and sustain a future tenancy. This service is crucial within the community and in the approach to tackling homelessness.
Day to Day Duties:
As a Scheme Support Officer, you will work alongside the Project Workers providing the crucial support to our clients.
Your day will consist of:
* Engaging and interacting with the people we support
* Delivering workshops relating to tenancy management, health, and wellbeing
* Supporting the client as directed by the Project Worker according to the support plan specifically tailored to each client
* Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
* Reception duties as and when required
* Dealing with challenging behaviours and responding to arising needs
* Addressing any additional needs, the people we support might have
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.
You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.
What are the pay and benefits?
* A competitive salary of £24,531.00
* This position is permanent, Full-time 37hrs
* Location: Merthyr Tydfil
* Work Pattern: The service is staffed 24/7, you will be required to work 3 12hr 20 minute shifts per week which will involve days, nights and weekend.
* Time for Talking – a free counselling service
* Health Cash Plan
* Savings Scheme
* Cycle to work scheme
* Give as You Earn charity donation scheme
* Gym and shopping discounts
* Pobl socks and Pobl Bobl hats!
* Training and progression opportunities
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process,support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description
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