Job title: Technical Officer (Surveyor Duties in Disrepair and Damp & Mould)
Contract: Permanent
Hours: 37 per week
Salary: SO2 *GBP*36,124 - *GBP*37,938
Would you like a role that makes a real difference to the lives of people in Leeds? Could you help us ensure that council homes are kept in the best possible condition for our tenants?
As a Technical Officer (surveyor duties) in the property and contracts service you will provide an excellent customer service to tenants and use your technical knowledge to ensure maintenance issues are promptly identified and repaired.
Your role
You will inspect and survey council properties to collect information, determine stock condition and identify, diagnose, and develop solutions to building related issues in line with internal policies and procedures.
You will be responsible for:
1. identifying damp and mould and the causes
2. undertaking inspections on tenanted properties to diagnose repair issues
3. carrying out damp profiling on tenanted properties
4. the use of damp equipment such as moisture meters, borescopes and hygrometers
5. identifying remedial works and producing repair orders / schedules
What you will bring to the role
6. You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.
You must have:
7. commitment to providing a quality frontline customer service
8. ability to work in a fast-paced, pressurised environment
9. confidence to diagnose repairs effectively and provide solutions
10. experience within the building/construction industry
11. good IT skills
Benefits of working with us
We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. We offer:
12. a competitive pay progression structure
13. generous annual leave entitlement plus bank holiday allowance
14. flexible working options, subject to service needs, including hybrid working and flexitime
15. clear career paths with tailored personal and professional development
16. a range of staff benefits to help you boost your wellbeing and make your money go further
17. membership of the West Yorkshire Pension Fund
How to apply
Before applying, please read the job description and employee specification carefully. We will only shortlist candidates who demonstrate in their application that they meet all the essential criteria for the role.
Please complete our online application form in full. You will be invited to upload your CV if you wish, which will prepopulate your contact details, employment history, qualifications and training. However, you should check your information carefully and ensure you complete all sections before submitting your application.
For an informal chat about the role, please contact Alison Cleeve on 0113 3788396.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Qualifications and Knowledge
18. HND/HNC Level qualification in Building / Construction or equivalent experience within the construction industry
19. Strong knowledge of building defects / construction techniques
20. Strong knowledge of landlord responsibilities in relation to repairs & maintenance
21. Strong knowledge safe construction Health & Safety procedures
Specific Skills and Competencies
22. Able to plan and organise own workload in a busy environment
23. Ability to diagnose and develop solutions to technical repair problems
24. Understands modern construction techniques.
25. Developing and maintaining working relationships with suppliers and staff
26. Able to assess building related hazards through a standard risk assessment procedure and prioritize follow on actions accordingly
27. Experience of using Microsoft packages to record and present service information.
28. Produce clear and concise, basic reports in relation to the service in a timely and accurate manner.
29. To contribute to delivering a team culture that is focussed both on customers and quality
30. Experience of managing small to medium construction projects
31. Able to develop timely and cost-effective solutions to operational problems
32. Able to negotiate on day-to-day operational issues with suppliers in order to develop favourable outcomes for the council and for customers
Experience
33. Experience of carrying out technical officer / surveying duties in an asset management related service area.
34. Experience of day-to-day contract liaison as part of the contract management procedures of construction contracts
35. Experience of working jointly with staff and contractors from different teams/organisations in order to achieve common goals.
36. Experience of managing construction/repair related programmes of work within defined budgets
Behavioural and other Characteristics required
37. Committed to continuous improvement.
38. Able to understand and observe Leeds City Council equality and diversity policies.
39. Carry out all duties having regard to an employee responsibility under Health and Safety Policies.
40. Willingness to actively participate in training and development activities to ensure up to date knowledge, skills, and continuous professional development
41. Understand and embrace our values, behaviours, and codes of conduct.
Desirable requirements
It is desirable that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates.
Qualifications and Knowledge
42. Up to date knowledge of social housing and issues affecting the sector
43. Understand standard forms of building contracts
44. Membership of a professional body i.e. RICS building surveying
Specific Skills and Competencies
45. Experience of using asset management IT systems
Experience
46. Experience of working within social housing
47. A previous trade background