Location
Birmingham, Bristol or Manchester - Hybrid working 3 days in the office, 2 wherever.
Why This Job Matters:
This newly established function operationalises and supports HR processes to ensure a consistent, high-quality experience for colleagues. It acts as the primary point of contact for all HR needs—both for employees and people managers—focusing on efficiency and experience by managing the full employment lifecycle. Through this function, we deliver essential HR services that support an exceptional colleague experience.
You will help deliver initiatives from the Talent, Culture, and Performance Community of Expertise. This includes contributing to the design and definition of new activities, ensuring they are operationally viable, and supporting their implementation across policies, products, and services.
This role plays a vital part in driving organisational success by ensuring smooth resource integration into business-as-usual operations.
What you'll be doing
•Implement and manage the end-to-end performance cycle, ensuring integration with strategy, reward, and other key areas to enhance BT’s performance, inclusion, and organisational effectiveness.
•Execute and continuously improve the performance management cycle to drive sharper delivery and better outcomes.
•Collaborate with the Talent Centre of Excellence to align with and implement the agreed talent strategy, focusing on outcomes across all colleague levels—including succession planning, mobility, readiness, and skills development.
•Ensure the effective implementation of BT’s assessment methodology for talent and role evaluation, enabling inclusive, data-driven decision-making.
•Lead and mentor People & Culture team members involved in performance and talent, providing guidance and support.
•Ensure compliance with relevant regulations and internal policies related to performance and talent management.
•Develop and maintain reporting mechanisms to monitor and communicate the impact of performance and talent initiatives.
•Provide training and support to HR colleagues and stakeholders on HR systems, enhancing capability in performance and talent processes.
The skills you'll need to succeed
•Proven experience implementing and managing end-to-end performance strategies aligned with organisational goals and integrated with key business touchpoints.
•Demonstrated ability to execute, improve, and refine performance management cycles to support continuous improvement and stronger delivery.
•Extensive experience collaborating with stakeholders, including the Talent Centre of Excellence, to drive the implementation of talent strategies.
•Strong track record in managing talent outcomes across all organisational levels, including succession planning, mobility, readiness, and skills development.
•Expertise in implementing assessment methodologies for recruitment, talent identification, and role evaluation, with a focus on inclusivity and data-driven decisions.
•Proven leadership in guiding and mentoring teams, fostering a culture of excellence and ongoing improvement.
•In-depth knowledge of relevant regulations and internal policies to ensure compliance in performance and talent management.
•Skilled in developing and maintaining reporting tools to track and communicate the effectiveness of talent and performance initiatives.
•Experience designing and delivering training and support programs to build capability in managers and employees.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
•10% on target bonus
•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•25 days annual leave (not including bank holidays), increasing with service
•24/7 private virtual GP appointments for UK colleagues
•2 weeks carer’s leave
•World-class training and development opportunities
•Option to join BT Shares Saving schemes.
A Few Points To Note:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
Don’t Meet Every Single Requirement:
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.