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Account manager

London
Account manager
Posted: 3h ago
Offer description

We’re looking for an Account Manager to join our commercial team, Goldmine. You will be responsible for planning, executing, and optimising email marketing campaigns that deliver real value for our clients and revenue for Citywire. What you’ll be doing: Serve as the lead point of contact for a portfolio of clients, driving retention, satisfaction, and revenue growth. Manage the end-to-end delivery of Goldmine campaigns, from client brief and audience targeting to reporting and review. Lead campaign kick-offs, onboarding, and quarterly reviews, demonstrating ROI and securing ongoing investment. Advise clients strategically on audience engagement and campaign optimisation, acting as a trusted consultant. Collaborate with Sales, Digital Production, and Audience Development teams to ensure smooth, high-quality campaign execution. Monitor competitor activity, industry trends, and marketing innovations to identify upsell and cross-sell opportunities. What we’re looking for: Commercial Acumen & Strategic Thinking: Experienced in managing revenue-generating client relationships, leading commercial discussions, and identifying growth opportunities. Client Relationship Management: Skilled at building strong, long-term partnerships and acting as a strategic advisor to senior marketing stakeholders. Campaign & Project Management: Highly organised with a proven ability to run multiple concurrent email marketing campaigns from start to finish. CRM Tools: Comfortable using campaign management platforms. Communication & Presentation: Confident presenting strategies, results, and insights clearly to clients and internal teams. Industry Awareness: Knowledge of asset management, wealth management, or financial marketing is advantageous. Meet Citywire We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights. At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale. Join the team at the Heart of Wealth. Our perks: Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays. Flexible working options. Annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs. Eye-test and glasses allowance. Competitive private pension scheme. Critical illness cover and group life assurance from day one of employment. Well-being support: Access to an independent Employee Assistance Programme, available 24/7. Cycle to work scheme and annual travel card loans. Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings. After two years of continuous service, access group income protection, private medical, and dental insurance. Citywire is an equal opportunities employer.

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