Clerical Officer - Omagh Hours: 37 hours per week (Monday–Friday, 9:00am – 5:00pm) About the Role We are seeking a motivated and organised Administrator office. This role requires excellent customer service and efficient administrative support within a busy office environment. Key Responsibilities Provide high-quality customer service via telephone, email, and face-to-face interactions Handle initial enquiries Register new applications and maintain accurate records Supportteam with administrative duties including data entry and filing Take minutes at weekly team meetings Assist with general office duties and ensure smooth day-to-day operations Provide occasional reception/counter cover during staff absences Essential Criteria GCSEs (or equivalent) Basic IT proficiency Strong communication and organisational skills Ability to manage a varied workload and prioritise tasks Commitment to delivering excellent customer service Desirable Criteria Previous administrative or customer service experience