🚨 SIAM Lead (Service Integration & Management Lead) 🚨 Contract
📍 Job Location: Warwick, UK (Remote- once a week in onsite work in Warwick (Tuesdays)
📅 Initial 3-month contract with strong extension potential (up to 12 months+)
We're looking for an experienced SIAM Lead to drive Service Integration & Management across a complex multi-vendor environment.
Work Authorization: Candidates must currently have valid work rights in the UK.
We are currently prioritizing UK based candidates who can start quickly
🔹 Key Responsibilities:
✅ Define and implement SIAM operating model & governance framework
✅ Lead multi-vendor service integration and performance management
✅ Own end-to-end service delivery and operational excellence
✅ Drive Incident, Problem, Change & Release Management processes
✅ Manage SLAs, OLAs, KPIs, vendor reviews, and service improvement plans
✅ Engage with senior stakeholders and business leaders
✅ Ensure compliance, risk management, and service governance
🔹 Required Experience:
✔ Strong SIAM framework expertise
✔ Multi-supplier/vendor management experience
✔ ITIL v3/v4 knowledge
✔ ServiceNow or similar ITSM tools
✔ Cloud exposure (AWS, Azure, GCP)
✔ Agile, DevOps, and automation awareness
✔ Excellent stakeholder management and communication skills
This is an excellent opportunity for a senior Service Management professional who has successfully led service integration across large-scale enterprise environments.
📩 Interested? Send your CV or message me directly for a confidential discussion.
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