Crisis Recovery Worker (Fixed-Term) Hours of work: 20 hours per week Salary: £14,190 - £15,668 per annum (£26,607 - £29,378 FTE) Location: Tunbridge Wells Safe Haven Contract Type: 12 month fixed-term Are you looking for a job…… or an opportunity where you can make a difference! Join us and make Mental Health Matter! About the role As a Crisis Recovery Worker, you will be required to provide a high quality, recovery focused service to our service users who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision. You will work alongside Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills. * You will be part of a small team supporting people in a crisis drop-in centre. * We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. * Our service provides information, safety planning and signposting for service users, their families and carers to meet their holistic needs. * You will work closely with mental health primary and secondary care, emergency services, partners agencies. About you You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving license and access to transport will be essential. It is desirable that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you · Competitive salaries, with an annual pay review process · 25 days Annual leave, increasing with length of service, plus bank holidays · Enhanced Occupational Sick pay · Access to our workplace pension scheme · Family friendly and flexible working arrangements to support a good work life balance · Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources · Life Assurance and Free Will writing service · Blue Light Card and Charity Workers discounts · Access to Tickets for Good · Employee recognition and celebration schemes · A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Kerry Bourne -