Title: Sales Administrator
Salary: Dependent on experience
Working hours: Monday - Thursday 8:30am - 5:00pm and Friday 8:00am - 2:00pm (37.5 hours)
Location: Leicester
VH Talent is thrilled to be partnering with our client, a global leader in manufacturing who supplies into multiple industries. Our renowned client is seeking a proactive and customer-focused Sales Administrator to join their friendly and dynamic team.
If you’re a customer focused individual who enjoys building robust relationships and operating within a B2B manufacturing environment, we’d love to hear from you!
The Sales Administrator Role:
* Primary contact for our client’s customers. Answering all enquiries efficiently, providing a proactive and bespoke service to ensure best customer satisfaction.This could be via email, phone or Teams
* Product knowledge and supporting customer sales queries
* Complete all relevant sales administration in order to process orders and ensure correct information is gathered and recorded
* Data entry, using Microsoft Excel to keep records up to date and accurate, along with CRM data input
* Liaise with internal departments to ensure customer expectations are exceeded
* Complaint resolution and management
* Liaise with and support other departments as the business requires
You’ll Need:
* Proficient in Microsoft packages is essential, Excel, Word and Outlook
* Previous experience of working in a customer service and administrative appointment
* Ability to build good rapport with internal and external customers, as well as internal colleagues.
* Good customer service skills and comfortable with answering incoming calls and communicating by Teams
* Ability to work under pressure and still provide a high standard of service
* Experience of learning new systems with ease
* Organised with attention to detail
* Good time management
* A flexible working approach
What’s in it for you:
* Immediate start available
* Permanent position
* Forward thinking company
* 25 days holiday + 8 Bank Holiday
* Free car parking
* Company Pension
* Health and Wellbeing initiatives
VH Talent, your Permanent and FTC Recruitment Partner