Retail Sales Assistant – Keyholder
Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd.
8 hour contract
Why The Works?
🏆 10th Best Big Company to Work For 2024 – 'Best Companies'
We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. With your passion and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
Perks
* 💪 25% Colleague Discount – Plus, exclusive Double Discount days!
* 😎 MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
* 🏡 Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
* 🚀 Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
* 🎓 Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
* 💸 Stream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
* 🏬 Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
* 💛 24/7 support for you and your family – Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
* 🩺 Healthcare Cash Plan – To support your everyday healthcare costs.
* 🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
About the Role
As a Retail Sales Assistant, you’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating, ensuring customers return time and time again.
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed—holidays, days off, sickness etc. We’ll train you to do this.
There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
Under 18? When you reach your 18th birthday, we’ll set you up for training so you can earn the additional keyholding pay enhancement when on keyholder duties.
Skills & Behaviours That Will Set You Apart
* Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
* Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
* Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
Our Purpose
To inspire reading, learning, creativity and play.
Our Values
* Crafty – Smart with what we've got.
* Caring – Heart in every action.
* Can‑do – Energy that gets it done.
Commitment to Inclusion
We are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community. We are open to discussions around working hours and flexible working. Where possible, we’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help.
About The Works
Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion – It All Starts With You.
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