3rd Line Infrastructure Project Engineer West Sussex £40k-£45k + Benefits + Pension I am recruiting for a 3rd Line Infrastructure Project Engineer for a leading IT MSP (Managed Service Provider) based in West Sussex. As a 3rd Line Infrastructure Project Engineer you will be responsible for managing and implementing projects for customers. As a 3rd Line Infrastructure Project Engineer you must have a valid UK drivers license and you will get to use a company car to visit customers. 3rd Line Infrastructure Project Engineer Responsibilities: The design, implementation, and support of various projects, to include Networks, Disaster Recovery, Office Moves, Microsoft related technologies: Azure, Windows Server, Hyper-V, 365, Exchange, SQL, SharePoint, etc. Providing 3rd Line technical support when required to support the ServiceDesk. Creating and maintaining customer documentation when changes are made (Visio network diagrams, internal documentation etc) Providing Technical assistance to the Sales team and Pre Sales team Creating scope of work documents Project Management - ensuring projects are delivered on time and in line with the scope of work. Visiting client sites when necessary Assisting in the research and evaluation of new products/services Accurately recording time entries and updating tickets as they are progressed. Customer experience. Provide great customer service. Handover of projects to the help...