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Client:
Virgin Media O2
Location:
Job Category:
-
EU work permit required:
Yes
Job Reference:
ffc6e15737bd
Job Views:
12
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
Salary: £29,000 - £38,700 per year
For this position, you must live in one of the following postcodes: E4, E10, E11, E17, E18, EN9, IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, IG10, IG11, RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, CM5, CM16
Join our team of Field Service Engineers (internally known as a Field Technician) and earn a salary of £29,000 plus £2,500 London Weighting Allowance, overtime (average £4,700), and performance-based commission of £2,500.
We’re seeking motivated, customer-focused individuals. No prior experience is necessary; we will provide training and mentorship to ensure your success! After training, enjoy a better work-life balance with our 4-day work week (37.5 hours, Monday – Saturday) with shifts of 7.5 and 10 hours.
No two days are the same, offering continuous learning and new challenges.
* Be the expert in installations, fault fixing, and delivering excellent customer service
* Diagnose errors and technical issues, determine solutions
* Document processes and follow company procedures
* Collaborate with the technical team and share information organization-wide
Additional Details:
* A UK Manual driving licence with no more than 8 points
* Comfortable working at heights and outdoors in all weather conditions
* Enjoy problem solving and finding solutions for customers
* Ability to build strong customer relationships
* Organized, customer-focused, motivated to help others
Benefits include:
* Competitive salary of £29,000 plus £2,500 London Weighting Allowance, additional earnings, and a company van
* 25 days of annual leave, including your birthday
* Up to 10% matching pension contributions
* Option to buy/sell up to 5 days of leave
* Wellbeing benefits including Unmind App, BUPA medical coverage, and critical illness insurance
* Life insurance and healthcare plans
* Support for family leave policies (neonatal, maternity, paternity, carers)
Virgin Media O2 is committed to diversity and inclusion, supporting you to be your authentic self throughout your application process.
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