Overview
Join to apply for the Customer Team Member role at Blakemore Trade Partners.
Role: Customer Team Member (18+) SPAR Rhyl). 18 hours per week. Various shifts available. An exciting opportunity for a SPAR Customer Team Member to support store management and create a positive customer experience by carrying out allocated tasks to contribute to the store\'s continuous improvement, ensuring great customer service through the principles: Brilliant Basics, Moments of Wow, Food for later and Food for now.
Key Tasks / Responsibilities
* Customer Service: greet customers, answer inquiries, help locate items, process purchases efficiently and maintain a friendly service. Upsell and highlight multi-buy offers to maximise sales.
* Store Operations: manage stock, check deliveries, stock shelves, maintain a clean and organized sales floor, rotate stock to ensure freshness and accurate expiration dates. Complete additional tasks such as date checking, stock and gap checks, price changes, promotional displays, and other duties as required. Adhere to company policies and procedures.
Key Skills / Knowledge
* Previous experience in a similar role/industry preferred
* Attention to detail and ability to follow instructions and procedures
* Understanding of retail legislative responsibilities and ability to assist with adherence
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward
* Experience with a Challenge 25 policy desirable
* Team player with the ability to work independently
* Cash handling experience preferred but not essential
What\'s in it for you?
* Excellent benefits package including holiday, maternity and paternity leave and pay (above statutory entitlements)
* Supportive, diverse culture with opportunities for training and development
* Hands-on experience in a high-volume, fast-paced convenience store
* Generous staff discount in SPAR stores (excl. Alcohol & Cigarettes)
* Internal promotion opportunities, paid breaks, free tea & coffee
* Early access to pay via \'EarlyPay\'
* 24/7 access to payslips and rotas via HR/Payroll portal
* Wellbeing support – emotional, legal and financial advice
* Company Pension Scheme and Life Insurance (1x or 6x annual salary with pension)
* Cycle to work scheme and long service awards
Employment details
* Contract type: Permanent
* Hours: 18 hrs p/w
* Salary: Up to £12.25 p/hr depending on age
Closing date for applications: 4 October 2025
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