Job Description
Shipping Coordinator
* Location: Wetherby
* Salary: DOE
* Job Type: Full-time office based
We are seeking a Shipping Coordinator to join our award-winning manufacturing company, which produces high-quality, commercial-products for clients worldwide. As part of sustained growth, we are looking for an experienced individual to handle shipping, order processing, product planning, and customer service duties within a friendly team.
Day-to-day of the role:
* Review client orders against estimates, ensuring all finishes and prices are correct, and place orders with manufacturers.
* Acknowledge customer orders and generate all necessary invoices, packing notes, and documentation in compliance with export regulations.
* Arrange dispatch with appropriate carriers and manage the negotiation and presentation of Letters of Credit and other commercial arrangements.
* Liaise with carriers regarding customs clearance for goods.
* Provide order confirmations to clients, including anticipated delivery and installation dates.
* Respond to client emails, advising on lead times and other queries.
* Assist with shipping and produce required documentation.
* Coordinate with business locations worldwide to schedule deliveries and arrange installation.
* Contact clients post-installation for feedback.
* Participate in product knowledge training sessions.
* Attend meetings with other company functions to perform duties and aid business and organisational development.
Required Skills & Qualifications:
* Experience in a similar role with shipping/export expertise.
* Excellent customer service skills.
* Strong time management and prioritisation abilities.
* Familiarity with export regulations and documentation.
* Proficiency in negotiating commercial arrangements.
* Effective communication and liaison skills for coordinating with international locations.
Benefits:
* Competitive salary based on experience.
* Opportunity to work with a dynamic and growing team.
* Engaging role with international scope and client interaction.
* Career progression
This role is office based so you must be located close to Wetherby and a driver due to the location.
Apply today