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Assistant patient services coordinator

Leeds
LEEDS TEACHING HOSPITALS NHS TRUST
Service coordinator
€26,000 a year
Posted: 9h ago
Offer description

Responsibilities

The administration team is responsible for providing clerical and administrative support for the screening programme, serving as a direct point of contact for patients, arranging appointments, and providing the wider team with support to ensure smooth and efficient delivery of the service. The role also involves supporting the collection and reporting of data. The jobholder will work within the Leeds LCSP team at Leeds General Infirmary and on the mobile Lung Cancer Screening unit as part of a multidisciplinary team delivering the city‑wide Lung Cancer Screening Programme. They will manage defined areas within the speciality, prioritise work, develop staff, review working practices to ensure effective running of the department, and maintain effective communication structures.


Essential Criteria

* Good standard of education to minimum of GCSE.
* Computer skills (e.g., Microsoft and local NHS Trust software).
* Commitment to undergo training and complete required competencies.
* Experience of staff management including recruitment and retention.
* Ability to work as a team player.
* Knowledge and understanding of customer relations.
* Excellent interpersonal skills.
* Reliable, trustworthy, compassionate and caring.
* Adaptable and flexible.
* Ability to accept delegation and work without direct supervision.
* Ability to travel to various mobile unit locations in Leeds.
* Ability to work 12‑hour shifts, including Saturdays.
* Ability to fulfil Occupational Health requirements for the post.


Desirable Criteria

* European Computer Driving Licence (ECDL).
* Management/Leadership qualifications (CLM/ILM/NVQ etc).
* Thorough knowledge of Patient Administration Processes.
* Understanding of NHS/Trust protocols, policies and procedures.
* Experience of planning and organising own workload.


Contact

For questions about this job, contact:
John Fox – Service Manager – john.fox12@nhs.net
Suzanne Rogerson – Lead Nurse – suzannerogerson@nhs.net

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