Who are we?
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
Hours of work: Monday - Friday 8.45am - 5pm
We are now offering the option for hybrid working with 2 days at home and 3 days in the office.
Responsibilities:
* Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
* Ensuring timely cash collection and recording of customer debt.
* Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
* To maintain accurate administration of customer account and case notes.
* Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
Requirements
Essential:
* Minimum of 1 years Credit Control experience
* Demonstrate strong oral, negotiation and written communication skills
* Demonstrate competence in using Microsoft Office tools
* A proven track record of providing strong customer service
* Preferably Knowledge in using a ERP/Company systems - Full training given
Benefits
* Monday - Friday working pattern
* Life Assurance
* 25 days' holiday + Bank Holidays
* Company Pension scheme
* Company Sick Pay (after qualifying period)
* Enhanced Paternity & Maternity benefits
* Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
* Employee support network and mental health assistance
* Opportunity for career progression
Please consider yourself unsuccessful on this occasion if we don't get back to you within two weeks.