Job Title: Credit Controller
Location: Ulverston
About the Role:
Join our client's Finance team as a Credit Controller, where your primary responsibility will be to protect and manage the debtor assets of the organisation. You will maintain an accurate Sales Ledger, ensuring it aligns with internal procedures and deadlines while facilitating the timely collection of outstanding debts.
Key Responsibilities:
Create and maintain new customer accounts, ensuring all information is correct for sales and finance reporting.
Perform credit checks on new and existing accounts to establish appropriate credit limits, ensuring insurance is in place when necessary.
Communicate with customers to determine payment dates for invoices and follow up on overdue debts as required.
Process daily invoicing runs, including worldwide and consolidated invoices, and take responsibility for resolving any issues related to the EDI system.
Ensure final and debt collector letters are dispatched to customers within the required timelines.
Manage the awaiting credit listing and, when necessary, request debit notes from customers to clear journals. Collaborate with other departments to ensure resolution.
Produce daily 'On Stop' listings for sales and analyse requests for the release of credit-stopped orders.
Process credit card and cheque payments in compliance with internal and processor requirements, adhering to PCI DSS Policy.
Post cash to customer accounts from bank statements, cheques, and credit card payments.
Address bank queries and manage communication with reps and customers.
Ensure that process documentation for all tasks is accurate, up-to-date, and strictly followed.
Provide cover and assistance to other finance department members as needed.
Contribute to continuous improvement initiatives within the Finance team.
Uphold the organisation's values, policies, procedures, and objectives.
Undertake any other duties as required.Personal Profile:
Proven ability to build rapport with customers and collaborate effectively with other departments.
Strong initiative and decision-making skills within your role.
Capable of working independently and understanding the importance of deadlines.
Familiarity with office procedures, practises, and equipment.
Customer-focused mindset, prioritising customer needs in all actions.
Team player who thrives in a collaborative environment.
Committed to continuous improvement, simplifying processes, and enhancing efficiency.
Resilient with the ability to manage the demands of the business.
Flexible in approach and adaptable to changing work environments.
High standards of work with a keen attention to detail.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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