We are seeking a motivated and dynamic Field Parts Representative to join our team. This role involves parts delivery and stock management, drivingparts sales growth with both existing and potential customers, and analysing sales data.
This is a field-based role covering Glasgow and the widerarea and will involve regular travel.Standard working hours for this role will be Monday Friday, 8am 5pm. There may be occasional overtime required as per business needs.
Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, and Stewart Plant Sales.
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.
This role involves:
Customer-centric Sales
Building and maintaining strong relationships with new and longstanding customers
Addressing customer enquiries, resolving issues promptly and providing solutions for customers
Bolstering sales by engaging with and upselling to existing customers
Driving growth by identifying and targeting potential new customers within the Aberdeenshire area, achieving and exceeding sales targets.
Parts Delivery and Stock Management
Delivering parts and supplies to customers and engineers in a timely manner
Monitoring and managing stock levels and organising replenishments for the remote engineer vans and the parts container
Data Analysis
Staying informed about industry trends, competitor activities, and customer needs
Preparing and presenting regular reports to analyse trends and present customer feedback to improve service, delivery and sales strategies
Maintaining accurate records of sales activities, customer interactions and inventory levels
The ideal candidate will have:
Experience in the plant or agricultural industry
Abilityto work independently and self motivate
Flexible and positive attitude with a proactive approach to work
A good understanding of the importance of excellent customer service and building rapport with customers
Experience and confidence with upselling to customers
Complaint handling skills
Good working knowledge on Microsoft applications
Data analysis skills
Good time managementand the ability to prioritise tasks
In return you will receive:
A competitive salary and commission
Company vehicle
Laptop and phone
Life assurance of three times your salary
Contributory pension scheme
30 days annual leave, increasing by 1 day for every 2 years service up to a total of 35 days
Option to buy/sell up to 5 days annual leave per year
Healthcare cash plan (company paid - value of £1000)
Employee Assistance Programme - free counselling and legal advice
Access to high street discounts and savings through Perks
Employee referral programme
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