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Operations administrator

London
DaVita UK
Operations administrator
Posted: 31 January
Offer description

About Us

DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture

We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

Role overview:

The Operations Administrator serves as the operational backbone of the organisation, seamlessly connecting high-level strategy with daily execution. Working at the core of the Operations team, you will provide critical support to the Director of Operations and broader departments. This role is essential for driving organisational efficiency through proactive administrative management and cross-functional coordination.

Responsibilities

* Administrative : Manage operations administrative duties, answer phones, respond to emails, and manage mail both internal and external; supports Operations team with meetings planning and coordination, notes taker among other task identified by the Director of Operations. Organise travel as accommodations as needed for Operations events.
* Operational Support: Support senior leadership with facilities management, equipment maintenance, and ensuring compliance with health and safety standards
* Special Projects: Support the coordination of special projects working closely with Director of Operations
* Data management: Perform data entry and maintain electronic and paper records as per guidance from Director of Operations
* Material requests: Support with ad hoc material requests and assist with financial record-keeping for Operations Team
* Coordination: Schedule meetings, coordinate ad hoc and special deliveries, and manage calendars.
* Communication: Serve as a first point of contact for staff and customers, liaising with suppliers, and handling customer inquiries.
* Reporting: Supports Operations team with report and data presentation for contractual; requirements

Skills & Experience

* Strong analytical & organisational skills
* Highly proficient with MS office (Word, Excel, PowerPoint, outlook, Power BI)
* Excellent communication skills both verbal and written
* Team player and with a proactive and co creation mindset
* Resilient and able to multi-task.
* Attention to detail
* Have an approachable and friendly manner
* Experience in managing small projects is preferable

What We Offer

* Competitive Salary
* 27 days annual leave (+ public holidays)
* Company Pension Scheme.
* Life cover equivalent to 3 times annual salary
* Employee discount shopping schemes on major brands and retailers
* Electric car scheme
* Cycle to work scheme
* Holiday purchase scheme
* Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
* Attractive Employee Referral Rewards Scheme
* End of Year Voucher
* 24/7 Employee Assistance Program and access to a mental wellbeing
* An exciting, collaborative and driven multinational environment.
* A "community first, company second" culture based on Core Values that really matter.
* To live our mission : To be the Provider, Partner, and Employer of Choice .
* Dedication: above all, to caring for our patients and teammates

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