Billing Operations Manager – Recruitment Agency (FM)
We’re partnering with a specialist Facilities Management recruitment agency to recruit an experienced Billing Operations Manager to oversee and optimise their billing function.
This is a key operational role within a fast-paced, high-volume recruitment environment, ideal for someone with strong management & billing experience with a solid understanding of FM and/or Construction temp recruitment.
What you’ll be doing:
Managing end-to-end billing for temporary recruitment
Ensuring accurate, timely invoicing across multiple Soft FM contracts
Leading and developing a billing / operations team
Working closely with payroll, finance and recruitment teams
Resolving billing queries and maintaining strong client relationships
Improving processes, controls and system efficiencies
Supporting reporting and month-end activities
What we’re looking for:
Recruitment agency billing or operations experience (essential)
Background in Soft FM recruitment (cleaning, catering, security, hospitality or support services) not essential but helpful
Experience with high-volume temp workforce billing
Strong attention to detail and stakeholder management skills
Confident systems user (ATS/CRM, payroll and finance systems)
Team leadership or supervisory experience
What’s on offer:
Competitive salary and benefits
Hybrid / office-based working
Join a respected and growing Soft FM recruitment business
Opportunity to shape and improve billing operations
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