Care Coordinator - Crawley & East Grinstead
* Full-time
* Date Advert Closes: 28 February 2023
Our office in Crawleywas established 2016, we are looking for Coordinators to join our office team.
This position will command a salary of £21,000 - £26,000 PA, depending on experience, aptitude and compatibility of the candidate.
You must have previous care experience and live within a 15km radius of Crawley to be eligible for this position.
* Annual Bonusbased upon performance
* Self-developmentbudget
* Free on-siteparking
* Free Blue Light Card(discounts onsupermarkets,restaurantsand many otherretailers).
* Pensioncontribution
* Companysocial events
* Extensivesupport and trainingwithin the Home Instead network
The Role:
* Ensure communications between clients and their teams of Care Professionals are carried out smoothly and efficiently,and ensurerequired actions and activities are met in a timely manner.
* Liaise between client, Care Professionalteams and other third party entities such as GP Practices in a timely and effective manner so that all parties are kept informed and updated on changes to care needs of clients.
* Ensure rota's and schedulesare prepared taking into account of travel time, holidays, training and last minute cancellations
* Ensure client care plansare matched to their needs, with same Care Professionalsat thesame times each week.
* Develop excellent relationships with both clients and Care Professionals so as both enjoy positive experiences from ourselves.
* Work with the recruitment manager to ensure sufficient current and future staffing levels are met
* Work with Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis
* Add and maintain all client and Care Professionals information onto to the electronic scheduling and monitoringsystems.
* Ensure all care plans and other documentation including personnel files are compliant with regulators and internal audit standards.
* Ensure All electronic care notes are audited regularly and that concerns around care needs are picked up and reconciled early.
Qualifications
* To work collaboratively in a team to be mutually supportive.
* Level 3 NVQ in Health and Social Care or equivalent is preferable.
* Experience of coordinating rotas or schedules is desired, but not essential.
* Experience in the care sector delivering a wide range of personal care services.
* Preferred experience with a CRM system, we use People Planner
* Passionfor delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
* Knowledge and understanding of legislation and regulations specific to Health and Social Care.
* Good communication skills with the ability to build rapport quickly.
* Good working knowledge of IT systems with experience of Microsoft Office and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
* Must have full driving license and means of transport if required within the territory to visit clients.
* Be organised and flexible to meet the needs of the business.
Additional Information
* Career progression opportunities within oursuccessful business.
* Bespoketraining programmesincluding City and Guilds certificated training in Alzheimer’s,Dementia ,Parkinsons diseaae and other specialist training
* Employee social events
* Supportive work environmentthat centres on your wellbeing
* Wellness program, including free counselling and legal advice and discounted health and dental cash plans for yourself and your family.
* Exclusive discountsat high street stores, supermarkets, utility providers and much more
Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.
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