Community Housing Officer
Dudley Metropolitan Borough Council is seeking to appoint a full‑time Community Housing Officer. This is a 37‑hour per week, fixed‑term maternity cover role until January 2027, at Grade 9 with an annual salary of £39,152–£41,771.
About the Role
The Community Housing Officer will deliver a community‑focused tenancy and estates management service within a defined geographical patch of Local Authority tenancies. Key responsibilities include:
* Managing tenancies directly within the designated patch, collaborating with Housing and Communities teams, other Council departments, and external agencies.
* Providing responsive services to tenants, residents, and stakeholders to maintain well‑maintained and safer estates.
* Supporting households to maintain their tenancies through direct service delivery and commissioning of work via other teams or services.
Qualifications
* Extensive experience in an operational housing role.
* Demonstrated record of excellent customer service.
* Ability to work at least 60% of the time on the patch, including occasional evening work.
EEO Statement
Dudley Metropolitan Borough Council is committed to diversity and inclusion. Personal data will be anonymised during the recruitment process to reduce bias.
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