Dorset HealthCare University NHS Foundation Trust
Community Health Care Assistant
The closing date is 08 January 2026
We are expanding our frailty hospital at home (FH@H) and Older persons service and are looking for a healthcare support worker to join our team.
As the Community Healthcare Assistant, you will provide support to adult patients in their own homes. You will promote independence and improve quality of life by supporting patients to remain at home whilst being supported by a multi-disciplinary team. You will work with a team of nurses and therapists to set goals and assist patients to regain their independence. You will provide admin support to help ensure the efficient day to day running of the service. Strong communication skills and confident decision-making are a must for this role. You will be joining a motivated, caring and compassionate team.
In return we offer a fantastic induction programme, flexible family‑friendly working patterns and pastoral support. There are excellent learning and development opportunities.
The Community Healthcare Assistant role is a full time or part time post. Hours covered by the service are currently 08:30–16.30, 5 days per week, with a view to extending to a 7 day service 08.00–20.00.
Being a driver is essential for this role.
For further queries, please contact Lottie Turner or Chantelle Bonnor‑Moris on 01305 216692 or dhc.ops.nhs.net.
Main duties of the job
Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Providing rehab based care to people in their own home, this will include a degree of personal care in the short term.
Monitoring deteriorating patients with support from clinicians.
Training will be provided to reach competency in clinical observations, venepuncture, bladder scanning, ECG as required.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
About us
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We’re a dynamic, forward‑looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000‑strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We’re all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over‑reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net.
Person Specification
KNOWLEDGE, SKILLS AND TRAINING
* NVQ care level 2/3 or willing to work towards
* Skills to manage challenging situations
* Good organisational skills/decision making
JOB SPECIFIC EXPERIENCE
* Experience working in health or social care setting
* Experience of developing programmes of care for an individual or groups of patients/clients and of providing advice
* Ability to prioritise and organise workload effectively
* Experience of working in the community
* Previous experience of rehab of elderly/adults
FINANCE/RESOURCES
* Able to effectively manage available resources in the pursuit of quality service provision ensuring a safe environment
INFORMATION TECHNOLOGY/RESOURCES
* Able to evaluate data and produce reports using Microsoft Excel and Word
* Experience of using electronic patient / service user record systems
PERSONAL QUALITIES/ATTRIBUTES
* Evidence of demonstrating the Trust’s values and behaviours.
* Able to communicate effectively at different levels of the organisation and with staff, patient/service users, visitors or external organisations both verbally and in writing in the exchange of complex, sensitive or contentious information which may require the use of negotiating and/or persuasive skills.
* Able to overcome barriers to understanding where there are physical or mental disabilities.
* Able to analyse and assess situations and to interpret potentially conflicting situations and determine appropriate action, where there is a range of options and judgement is required.
* Demonstrable ability of using tact and diplomacy
* Ability to work autonomously if required
* Willing to work flexibly and proactively with the team, including weekend and bank holiday working
BUSINESS TRAVEL
* Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business.
ADDITIONAL REQUIREMENTS
* Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
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