Job Description
Demand Planning Supervisor (Retail)
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job type: Full time Permanent
About POP MART
POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.
What to Expect
POP MART is a fast-paced company with a and multicultural team where you can expect to:
* Contribute to a fast-growing European business that combines retail, art, and creative storytelling
* Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
* Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
POP MART offers our employees:
* Monthly appreciation gifts featuring our latest POP MART designs
* A structured bonus scheme linked to company and individual performance
* Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
* Training and development programmes that build both professional skills and creative thinking
* Regular team events that bring our people together to share ideas and celebrate our work
The Role and Candidate
The Demand Planning Supervisor – UK Retail Business acts as the country lead for demand planning, responsible for forecasting, stock planning, and allocation across all UK stores. Reporting to the Regional Supply Chain Manager, the role ensures that UK stock flow aligns with merchandising priorities and retail performance requirements.
The Supervisor will manage a small team of demand planning coordinators, focusing on day-to-day oversight, workload allocation, and accuracy of planning output. The role is hands-on, balancing team management with direct responsibility for analysis and operational execution.
Responsibilities
* Act as the UK country lead for demand planning, aligning with regional supply chain strategy
* Manage a small team of demand planners/executives, overseeing daily tasks and ensuring high-quality planning output
* Produce and maintain accurate forecasts for the UK retail business, reflecting promotions, launches, and seasonal demand
* Oversee store-level allocation and replenishment to maintain availability while avoiding overstocking
* Review sales, inventory, and forecast accuracy regularly, highlighting risks and proposing adjustments
* Partner closely with merchandising and retail teams to ensure demand plans support commercial initiatives
* Supervise quarterly and annual inventory counts for UK stores
* Provide reporting and insights to both country and regional management
Required Qualifications
* Bachelor’s degree in Business, Supply Chain, or related field
* 5 years of experience in demand planning, supply chain, or retail inventory management
* Experience in supervising or coordinating a small team
* Strong analytical skills with advanced Excel proficiency
* Clear communication skills in English, with the ability to work effectively across functions
* Detail-oriented and organised, with the ability to manage multiple priorities under pressure
Desirable but Not Essential
* Experience in the toy industry or pop culture retail sector
* Familiarity with the UK and European retail landscapes
* Understanding of designer toy and collectible trends, particularly in the art toy market
* Experience in ERP systems, demand planning, or forecasting software
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
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