Overview
Role: Receptionist
Location: Middlesbrough (TS1), United Kingdom
Salary: £25,000
Hours: 8:30am – 5pm (Mon-Fri) onsite
As a receptionist you will be the first point of contact for visitors and callers, providing a welcoming environment, managing the front desk, and performing a range of administrative tasks such as answering calls, screening visitors, handling mail, managing calendars, maintaining the reception area, and supporting other departments.
Key Responsibilities
* Guest and Visitor Management - Greet visitors, provide information, and direct them to the appropriate staff or department.
* Communication - Answer, screen, and forward incoming phone calls to the correct recipients and manage email correspondence.
* Administrative Support - Handle tasks such as filing, photocopying, scanning, and data entry to support the office.
* Mail and Deliveries - Receive, sort, and distribute daily mail and manage incoming and outgoing packages or deliveries.
* Scheduling - Manage appointments, book meetings, and maintain office calendars.
* Office Organization - Keep the reception area clean, tidy, and presentable, and monitor and reorder office supplies as needed.
* Security - Maintain office security by managing visitor logs and issuing security passes.
* Customer Service - Provide information about the company's products or services and resolve basic customer issues.
Key Skills
* Customer Service: A friendly and professional demeanour to create a welcoming environment
* Communication: Strong verbal and written communication skills
* Organization: Excellent organizational and time management skills to handle multiple tasks efficiently
* Multitasking: The ability to switch between different tasks and prioritize workload
* Problem-Solving: Aptitude to resolve issues and answer inquiries effectively
* Computer Proficiency: Familiarity with office software for data entry, scheduling, and correspondence
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Administrative and Support Services
JDR is acting as an Employment Agency in relation to this vacancy.
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