Technical Service Manager
Location:Telford
Salary:Up to £60,000 (DOE)
Are you an experienced technical leader with a strong engineering background? Do you thrive in a customer-facing role and enjoy managing a high-performing team?
Were looking for aTechnical Service Managerto lead a team of four skilled repair technicians. Youll oversee service and repair operations for a range of advanced testing equipment, ensuring exceptional customer support and technical excellence.
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What Youll Do
* Lead and develop a team of service and repair technicians, driving performance and continuous improvement.
* Manage the diagnosis and repair of complex technical issues across multiple product lines.
* Validate and test instruments, follow protocols, record results, and prepare equipment for shipment.
* Provide expert technical support to customers and internal teams, ensuring timely and effective solutions.
* Maintain accurate service, repair, and test records, and contribute to technical documentation.
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What Were Looking For
1. Proven experience managing a technical service or repair team.
2. Strong engineering background mechanical or electronic experience preferred.
3. Ability to inter...