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3rd line support engineer

Peterborough
The One
Support engineer
Posted: 1 August
Offer description

3rd Line Engineer - Exclusive Role with a High-Growth Tech-Led Business


Peterborough
Permanent | £40,000 - £45,000 + Benefits

I'm currently hiring for an exciting 3rd Line Engineer opportunity, working in exclusive partnership with a long-standing client of mine based in Peterborough, who are continuing on a strong growth trajectory. This is a fantastic chance to join a forward-thinking, tech-driven organisation at a pivotal time in their journey.

As their trusted IT recruitment partner, I've placed multiple professionals into their team - and the feedback has been consistently positive. They offer a genuinely supportive, collaborative culture and a role that provides real variety-from complex BAU support to involvement in exciting infrastructure and transformation projects.

What You'll Be Doing:

* Acting as a senior technical escalation point for 2nd and 1st line support
* Delivering and supporting infrastructure projects across on-prem and cloud environments
* Troubleshooting complex technical issues across servers, networks, and security platforms
* Working across a broad tech stack with exposure to the latest tools and technologies
* Helping to shape and improve internal processes and mentoring junior team members

What They're Looking For:

* Solid experience in a 3rd Line Support or Infrastructure role
* Strong Microsoft stack knowledge (Windows Server, AD, O365, Exchange, etc.)
* Exposure to virtualization (VMware/Hyper-V), networking, and firewalls
* Good understanding of security best practices
* A proactive, problem-solving mindset with strong communication skills
* Someone who enjoys a role with technical variety and ownership

What's in It for You:

* £40,000 - £45,000 basic salary
* A key role in a growing business with a full pipeline of projects
* Broad technical exposure and the chance to keep learning and developing
* A positive, people-focused culture with strong team values
* Benefits package and long-term progression

If you're looking for a fresh challenge in a role that truly offers variety, progression, and impact, then apply now and one of our team will be in touch with you to discuss the next steps.

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