About The Role
Job Title: HR Business Partner
Hours: 37 per week
Location : Hybrid - office/remote/customer sites
Salary: Hoople Band D £31,314 - £33,968 per annum
Contract: Permanent
Closing Date: 8th February 2026
This is an HR role for people who want to be close to the business, not behind the scenes!
As an HR Business Partner, you will work directly with managers across Hoople and its customer base, providing practical, credible and solutions-focused HR support. You will be visible, trusted, and involved in shaping how people issues are handled day to day, while developing your experience across both operational and strategic HR activity.
This role sits at the heart of the organisation, supporting managers to deliver outcomes through their people.
The Role:
Working closely with the Head of People and the wider HR team, you will support the delivery of organisational objectives through effective people management, sound advice and timely intervention.
Your work will include: Building strong, trusted relationships with managers and stakeholders across the organisation
Providing high-quality HR advice across the full employee lifecycle, including complex and non-complex casework
Managing employee relations issues such as discipline, grievance, sickness absence and investigations, up to and including hearings and appeals
Supporting and contributing to change management and organisational development activity
Advising on employment law, terms and conditions, and the application of HR policies and procedures
Supporting TUPE activity where required
Contributing to the development, review and implementation of HR and OD policies and processes
Designing and delivering HR training and support sessions
Supporting recruitment and selection activity, including senior or complex appointments
Undertaking job evaluation and providing advice on grading and role design
Using workforce data and management information to support decision-making
Contributing to HR projects, consultations, workshops and wider people initiatives
You will work with a good degree of autonomy while being supported by the Head of People and HR colleagues, you will be provided the opportunity to manage your own workload and adapt to our changing environments.
How the role works in practice:
This is a hybrid role, combining office-based working, home working and attendance at internal or customer sites as required. You will need to be flexible and willing to adjust your working pattern to meet business needs, including occasional out-of-hours working.
About you:
You are an experienced HR professional who enjoys working closely with managers and getting involved in the detail, while also developing your broader HR capability.
You will bring: Experience working within an HR advisory or business partnering environment
Confidence handling sensitive and complex employee relations matters
Strong working knowledge of UK employment law and HR best practice
Experience developing or reviewing HR policies and processes
The ability to influence, challenge and support managers constructively
Strong communication skills and a practical, solutions-focused approach
Experience working collaboratively with trade unions
The ability to balance competing priorities
You will hold a relevant Level 3 qualification (or equivalent) and be CIPD Level 5 qualified, working towards CIPD Level 5, or able to demonstrate equivalent experience and ongoing professional development.
Why join us?
In return, we offer: A varied and influential HR role with exposure to a wide range of people activity
The opportunity to develop your HRBP capability within a supportive team
Access to learning, development and professional support
Flexible working arrangements that balance business need and home working
A competitive benefits package including 26 days annual leave rising to 31 after 5 years service, plus bank holidays (including the option to buy or sell holidays) Aviva pension scheme, cycle to work scheme and access to a rewards platform offering various discounts with retailers and restaurants
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability. This is part of our commitment to the Disability Confident scheme;
Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledgeto support the Armed Forces Covenant.
Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supportingyoung people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
PLEASE NOTE: Applicants must apply online for this vacancy
About The Company
Our vision
To provide excellent business support services to the public sector and those who work with them.
Our mission
Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.
Our values Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
Customer focus - Satisfying our customers and helping them to support themselves
Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
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