Be among the first 25 applicants
Overview
From humble beginnings on the shop floor to becoming a world‑renowned bookmaker, Betfred has evolved into a global entertainment leader. Established in Salford, Manchester in 1967, we began with a simple vision: to provide the ultimate betting experience for our customers. Today we continue to offer unparalleled entertainment worldwide, operating over 1,300 retail shops while expanding our digital presence.
Responsibilities
As a Shop Manager you will have full accountability for shop performance and play a pivotal role in creating a warm, welcoming environment for customers. You will:
* Lead and develop a team of retail colleagues while delivering the highest retail standards and an excellent customer experience.
* Become an expert in betting and ensure customers enjoy our products and services responsibly.
* Promote social responsibility, ensuring customers bet within their means and that our Think 25 policy is always followed.
* Advocate safer gambling practices, providing resources and support for customers who need assistance.
Skills & Experience
* Be 18 + and have the right to work in the UK.
* Must be able to work evenings, weekends, and public holidays.
* Previous management experience in the betting or gambling industry.
* Ability to build credible relationships with colleagues and customers.
* Outstanding customer service skills and the ability to engage all customers.
* A passion for sports, betting and gaming is beneficial but not essential.
* An eagerness to learn, develop and flourish within the Betfred family.
Benefits
Be rewarded
* Enhance your income through bonuses, incentives, retail discount vouchers and more.
* Monthly pension contributions to help you plan for your future.
* Enhanced maternity and paternity pay.
Feel valued
* A long‑service recognition programme and life‑milestone rewards.
* A recognition scheme to earn and convert points to spend with over 700 retailers.
* A comprehensive financial wellbeing package, including salary‑based savings with a 5 % boost, early access to earnings and free 121 financial coaching.
* Mental health support, including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
We will provide you with access to further training and development opportunities as we support internal progression and encourage career growth.
Whats next?
If you think you’re a great fit for the role and want to be part of the Betfred story, click Apply and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Your Betfred journey starts now.
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