You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities include:
- Accurate picking and dispatch of goods using a handheld terminal, and informing the Manager of any discrepancies.
- Checking quality, shelf life, and ensuring packaging is robust for delivery.
- Providing high standards of customer service by processing deliveries efficiently and meeting targets.
- Being polite and professional when dealing with delivery staff, responding appropriately to queries and complaints, and referring complex issues to the appropriate person.
Key qualities include:
- A positive, can-do attitude and comfort working to meet pick rates.
- A passion for customer service and a willingness to go the extra mile.
- Punctuality and proper presentation at all times.
About Booker:
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.
Our commitment to diversity, equity, and inclusion (DE&I):
We want everyone to feel represented and able to be themselves at work. We also support flexible working arrangements to accommodate different life circumstances.
Booker is a Disability Confident Committed employer, committed to an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note:
Candidates must be over 18 for roles involving early mornings, late evenings, warehouse work, alcohol, or driving. During high application volumes, some roles may close early. We can only provide feedback to candidates who attend interviews.
*Booker Group operates separately from Tesco plc, and benefits may differ.*
For more information, visit www.bookergroupjobs.co.uk.
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