We are currently recruiting a full time sales advisor for our store in London who will be glad to join an Italian, modern and dynamic fashion brand.Position overviewAccording to your working experience and seniority you will:Provide an excellent service to our customers and grant them the best shopping experienceActivate all CRM strategies to build a loyal client base in order to enhance the concession economic resultsMonitor stockroom standards and grant right product assortment on the floorAttend to deliveries within day of arrivalDiplomatically handle complaints and critical situations with customers and colleagues Experience, Skills & KnowledgePrevious experience (at least 2 years) in retail environment, for fashion premium luxury brandsAbility to work autonomously and in a dynamic environmentAbility to prioritise work load, meet deadlines and specified standardsExcellent communication skills across all levelsCustomer oriented, organised and with a positive/constructive attitude