Sales Manager, Footwear Department, Selfridges London
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Sales Manager is a true ambassador of the Company. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service.
SALES
• Deliver budgeted sales.
• Understands the importance of Host Store and other concession relationships which is
To invest time to review your brand performance to enhance your commercial decisions.
• Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours.
• Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to.
Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard.
• Establish a client focus mind-set in store to ensure the highest level of Client experience is met. Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy.
• Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees.
• Have positive relationships with co-workers and Group General Manager.
• Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership.
Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees.
• Take ownership of the daily hygiene ceremony and that it is being carried out.
• Meet sales in line with Company target.
• Achieve Host Store and Company Sales, Mystery Shopper, Productivity target.
• Contribute to achieve payroll target.
• Meet event targets (% sales revenue).
• Meet and exceed the 10% target or above for client book sales.
Proven ability to drive performance through people
Excellent at building internal and external relationships
Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
Representative of our luxury/fashion forward brand in every way
Competitive basic salary
Bonus structure
Pension Scheme
Amazing employee discounts
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism