We are dedicated to supporting people with learning disabilities to live a fulfilled and enriched life in the community. As an Assistant Service Manager you will play a vital role in making everyday remarkable for our friendly team at Henllan near Denbigh.
Role
Assistant Service Manager
Location
Henllan, Denbighshire
Hours
Full time 37 hours per week. Shifts include weekends and sleep‑ins.
Salary
£27,224 per annum. Sleep‑in shifts £60 per night. Travel expenses paid at 45p per mile.
Contract
Permanent
Interviews
We are looking to interview as soon as possible. Encourage you to apply at the earliest opportunity.
What you’ll be doing
We have a 4‑bedroom bungalow with four residents, two of which are non‑verbal, one suffers from epilepsy, and all have complex needs. This role will involve supporting the Service Manager to manage the service and our colleagues. Your responsibilities will include finance checks, medication checks, rota management, protocol compliance, and supporting staff daily planners to follow our policies and procedures.
You will be visible in the day‑to‑day operation of the service, supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which includes sleep‑ins. In the absence of the Service Manager you will have responsibility for the day‑to‑day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one‑to‑one appraisals and holding team meetings.
You’ll enjoy building positive relationships with all stakeholders and putting our vision and values into action to deliver a first‑class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person‑centred and flexible way to make everyday remarkable.
Please note personal care is involved in this role.
Who we are looking for
* Experience supporting people with learning difficulties in a social care setting
* Level 3 in Health and Social Care (or actively working towards it)
* A strong caring nature to support others to live an enriched life and fulfil their potential
* A working knowledge and understanding of the Care Council for Wales Code of Practice
* Flexibility to work shifts and provide cover as required
* Full driving licence – essential
* Access to your own car and happy to use this for transporting people we support and for training, paid at 45p per mile
Our Benefits
* Excellent training and development opportunities to achieve qualifications
* 25 days annual leave rising to 30 days after 5 years’ service, with the option to buy and sell leave
* Benevolent Fund, confidential financial wellbeing resource available to our colleagues
* Health and Wellbeing programme – 24‑hour access to our Employee Assistance Programme
* Refer a Friend – Referral Programme
* Company pension
* Cycle to work scheme
* Benefits and discount platform
* Eligibility for Blue Light discount card
* And much more …
About Us
Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here.
Our Values
* Honesty
* Trust
* Kindness
* Respect
* Wellbeing
Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.
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